SwiftClaw

Deployment

Deployment OverviewProduction DeploymentCI/CD IntegrationRollback Strategies

Scaling

Scaling OverviewPerformance OptimizationCost OptimizationLoad Balancing

Security

Security OverviewAuthenticationSecrets ManagementSecurity Best Practices

Troubleshooting

TroubleshootingCommon IssuesDebuggingPerformance IssuesSupport
SwiftClaw

Troubleshooting

Diagnose and resolve common issues with SwiftClaw agents

Troubleshooting

Learn how to diagnose and resolve common issues with your SwiftClaw agents.

Quick Diagnostics

Check Agent Status

# View agent status
swiftclaw status my-agent

# Output:
# Status: running
# Health: healthy
# Uptime: 5d 12h 30m
# Requests: 125,430
# Errors: 23 (0.02%)

View Recent Logs

# Tail logs
swiftclaw logs my-agent --tail 100 --follow

# Filter by level
swiftclaw logs my-agent --level error

# Search logs
swiftclaw logs my-agent --search "timeout"

Check Metrics

# View key metrics
swiftclaw metrics my-agent

# Live metrics
swiftclaw metrics my-agent --live

Common Issues

Agent Not Starting

Symptoms: Agent fails to start or crashes immediately

Possible Causes:

  • Invalid configuration
  • Missing dependencies
  • Insufficient resources
  • Port conflicts

Solutions:

# Check configuration
swiftclaw validate my-agent

# View startup logs
swiftclaw logs my-agent --filter startup

# Check resource usage
swiftclaw resources my-agent

High Response Times

Symptoms: Slow agent responses

Possible Causes:

  • Model selection (using GPT-4 for simple tasks)
  • Large context windows
  • Memory search inefficiency
  • External API latency

Solutions:

# Check response time metrics
swiftclaw metrics my-agent --metric response-time

# Analyze slow requests
swiftclaw analyze my-agent --slow-requests

# Optimize configuration
swiftclaw optimize my-agent --target response-time

Memory Issues

Symptoms: High memory usage or out-of-memory errors

Possible Causes:

  • Memory leaks
  • Large context accumulation
  • Inefficient memory search
  • Too many concurrent requests

Solutions:

# Check memory usage
swiftclaw metrics my-agent --metric memory

# Clear memory
swiftclaw memory clear my-agent

# Adjust memory limits
swiftclaw config my-agent --memory-limit 2GB

Authentication Failures

Symptoms: 401 Unauthorized errors

Possible Causes:

  • Expired API keys
  • Invalid credentials
  • Incorrect permissions
  • IP restrictions

Solutions:

# Verify API key
swiftclaw keys verify my-agent --key sk_...

# Check permissions
swiftclaw access check my-agent

# View auth logs
swiftclaw logs my-agent --filter auth.failed

Diagnostic Tools

Health Check

# Run health check
swiftclaw health my-agent

# Output:
# ✓ Agent running
# ✓ Model accessible
# ✓ Memory operational
# ✓ Tools functional
# ✗ External API timeout

Performance Analysis

# Analyze performance
swiftclaw analyze my-agent --period 24h

# Generate report
swiftclaw report my-agent --type performance

Debug Mode

# Enable debug logging
swiftclaw debug my-agent --enable

# View debug logs
swiftclaw logs my-agent --level debug

# Disable debug logging
swiftclaw debug my-agent --disable

Error Messages

Common Error Codes

CodeMessageSolution
400Bad RequestCheck request format
401UnauthorizedVerify API key
403ForbiddenCheck permissions
429Rate LimitedReduce request rate
500Internal ErrorCheck agent logs
503Service UnavailableAgent may be restarting

Error Details

# View error details
swiftclaw errors my-agent --error-id abc123

# Export error logs
swiftclaw errors export my-agent --period 7d

Getting Help

Support Channels

  • Documentation: docs.swiftclaw.io
  • Community: community.swiftclaw.io
  • Discord: discord.gg/swiftclaw
  • Email: support@swiftclaw.io

Submit Support Ticket

# Create support ticket
swiftclaw support create \
  --agent my-agent \
  --issue "High response times" \
  --priority high

# Attach diagnostics
swiftclaw support attach \
  --ticket ticket-123 \
  --diagnostics

Share Diagnostics

# Generate diagnostic bundle
swiftclaw diagnostics my-agent --export

# Output: diagnostics-my-agent-2024-03-08.zip
# Share this file with support

Privacy: Diagnostic bundles exclude sensitive data like API keys and user content.

Best Practices

1. Monitor Proactively

Set up alerts before issues occur:

swiftclaw alerts create \
  --agent my-agent \
  --metric error-rate \
  --threshold 1 \
  --window 5m

2. Keep Logs

Enable appropriate log retention:

{
  "logging": {
    "level": "info",
    "retention": "30d"
  }
}

3. Test Changes

Test in staging before production:

# Deploy to staging
swiftclaw deploy my-agent --env staging

# Run tests
swiftclaw test my-agent --env staging

# Deploy to production
swiftclaw deploy my-agent --env production

4. Document Issues

Keep track of resolved issues:

## Issue Log

### 2024-03-08: High Response Times
- **Cause**: Using GPT-4 for simple classification
- **Solution**: Switched to llama-3 for classification tasks
- **Result**: Response time reduced from 3s to 500ms

Next Steps

  • Common Issues
  • Debugging
  • Performance Issues
  • Support

How is this guide ?

Last updated on

Security Best Practices

Essential security practices for production agents

Common Issues

Solutions to common problems

On this page

Troubleshooting
Quick Diagnostics
Check Agent Status
View Recent Logs
Check Metrics
Common Issues
Agent Not Starting
High Response Times
Memory Issues
Authentication Failures
Diagnostic Tools
Health Check
Performance Analysis
Debug Mode
Error Messages
Common Error Codes
Error Details
Getting Help
Support Channels
Submit Support Ticket
Share Diagnostics
Best Practices
1. Monitor Proactively
2. Keep Logs
3. Test Changes
4. Document Issues
Next Steps